About us

Policy Administration Business (‘PAB’) is owned and managed by an experienced team from the heating and retail industry with over 150 years of experience.

PAB is a specialist niche software and systems provider that assist our clients in better managing and administering policies sold in the heating sector, whether it’s a boiler or heating insurance policy, a one off repair, a multi-property landlord policy, an annual service plan for a newly installed boiler or a landlord safety check. Large social housing contracts can also be operated on PAB systems.

PAB's systems are designed to cover any type of policy or product that could be sold to the homeowner/ landlord and are web based meaning our systems are accessible via any device that can connect to the internet.

PAB's systems are unique as they are totally configurable and they are also the only systems in the industry that allow our clients to utilise risk based pricing to price boiler breakdown and specific boiler data to assist with underwriting and claims management.

In essence PAB's systems allow our clients to;

  • Sell and administer boiler and central heating insurance or breakdown services for your customers - offering sales, claims, deployment and customer service modules.
  • Offer price comparison of boiler and central heating insurance for retail customers looking to compare prices and purchase cover.

PAB is an innovative business seeking to improve and advance the methods by which boiler & heating maintenance products are sold and administered.